What is JettaPay?
JettaPay is an E-Wallet, Mobile Financial Services (MFS) designed for users, agents, and merchants. It includes mobile apps, a web platform, an admin panel, and virtual card integration to facilitate seamless financial transactions.
Does JettaPay support virtual cards?
Yes, JettaPay supports virtual card integration via Stripe, allowing users to generate and manage virtual cards for secure online transactions.
Can I withdraw funds from JettaPay to my bank account?
Yes, you can withdraw funds from your JettaPay balance to your linked bank account at any time.
Can I link multiple bank accounts to JettaPay?
Yes, you can link multiple bank accounts to your JettaPay account for easy payments and fund transfers.
What should I do if I forgot my password?
If you’ve forgotten your password, simply click on the ‘Forgot Password’ link in the login screen, and follow the instructions to reset it.
How do I set up an JettaPay account?
Setting up an account with JettaPay is quick and easy. Simply download the app or visit our website, sign up, and follow the on-screen instructions.
Can I use JettaPay for business payments?
Yes, JettaPay supports both personal and business payments. You can send and receive payments for goods and services with ease.
How can I contact customer support?
You can contact our customer support team via email at support@jettapay.com.ng or through the in-app support feature for quick assistance.
Are there any transaction fees?
JettaPay offers competitive rates with minimal fees. We provide transparent pricing, and you can always view the breakdown before confirming any payment.
How long do transactions take to process?
Most transactions are processed instantly or within a few minutes, but international transfers may take longer depending on the recipient country.
What devices support JettaPay?
JettaPay is compatible with both mobile and desktop devices. You can use it on iOS, Android, or through any web browser.
How can I add funds to my JettaPay account?
You can add funds to your JettaPay account using your linked bank account or credit/debit card, making it easy to top-up your balance anytime.
Can I transfer money internationally with JettaPay?
Yes, you can send money to friends and family across the globe with JettaPay. All international transfers are as fast and secure as domestic ones.
How secure is my money with JettaPay?
JettaPay uses the highest industry standards for security. All transactions are encrypted and we use multi-factor authentication to ensure the safety of your funds.
